I ordered some items from Amazon - Olight i3s eos and 2 suspension clips (among many other goodies).
The Olight showed up with Orings and guess what Olight did? Sent me 3 flashlights returned by customers - 2 i3s eos and 1 i3s-cu. Because they don't send spare Orings with their lights any more. They couldn't send the orings to Canada but were willing to pay for the shipping for 3 flashlights. Too weird. I gave my sister the i3s-cu.
I bought the suspension clips from All Dazzling through Amazon.ca. They sent me an email asking what I thought of the clips. I informed them that the clips are rather flexible and I've had to squeeze them closed a few times. These were cheap - $4.80 for the 2 including shipping so I wasn't expecting these to be awesome quality. Next email from All Dazzling is them informing me that I've been given a refund and I can keep the clips. I never asked for a refund at all.
These two companies really stand behind their products.